Zendesk

Zendesk makes a customer service and engagement platform for businesses that want to give customers the best. Our products are designed to facilitate communication, reduce friction, and improve the relationship between companies and their customers. Our products include: Zendesk Support A beautifully simple system for tracking, prioritizing, and solving customer support tickets Zendesk Guide A smart self-service destination featuring knowledge base articles, community forums, and a customer portal Zendesk Talk Call center software that allows for more personal and productive phone support conversations Zendesk Chat Live chat software that provides a fast and responsive way to connect with customers in the moment Zendesk Message Software that helps companies engage customers on their favorite messaging apps Zendesk Connect Manage proactive customer communication across channels to deliver better customer experiences at scale Zendesk Explore Analytics to help measure and understand the entire customer experience