NewVoiceMedia  - Cloud Contact Center for Sales & Service

NewVoiceMedia - Cloud Contact Center for Sales & Service

Make Every Conversation Great with NVM


Our award-winning Cloud Telephony CTI Software for Contact Center & Inside Sales Teams helps you build personal relationships with every contact, whether customer or prospect. NVM seamlessly integrates all your communication channels with your CRM, to empower your team to create exceptional, emotive conversations all over the world. We offer Conversation Analyzer, which works with Salesforce® Einstein Analytics to help you automatically review hundreds of thousands of calls for things like quality, compliance, communications and emotional CX. Never miss a call - you can depend on us for 99.999% availability. We continually test the performance of our operations and provide the results publicly on our trust page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7.

NewVoiceMedia Partner Logo
CLOUD CONTACT CENTER SOFTWARE DESIGNED FOR SALESFORCE® Let us help you make every conversation great.