Whether you have 10 Agents or 10,000, Xaqt is your partner for new contact center deployments or migrating your existing call center to Twilio.
Migrating from your on-premise ACD to Twilio doesn't have to be difficult or expensive. Xaqt has the tools and services for data and analytics consolidation and turnkey integrations into your existing call center applications (WFM, QA, CRM).
COVID-19 has forced organizations to adapt how they deliver customer experiences. With change comes opportunities to create new touchpoints and value added customer journeys.
Xaqt's Conversational Service Automation platform, built on Twilio, can deliver virtualized IVRs and omnichannel AI self-service that reduces your operating cost and delivers exceptional customer experience.