A fast track to Twilio Flex with Ciptex RACE
A fast track to Twilio Flex with Ciptex RACE
Gold

A fast track to Twilio Flex with Ciptex RACE

A fast track to Twilio Flex with RACE.

About

RACE is the fast track to Twilio Flex. 

 

RACE is aimed at organisations who want to access everything Flex has to offer with an almost instant turnaround.

 

RACE can be deployed in minutes and delivers an “out of the box” contact centre solution, reducing both the time to deploy and delivering instant benefits to consumers and agents. Once RACE is in place, we can reduce the time taken to develop integrations and plugins. Through our Marketplace, we provide a cloud ecosystem of products and services to tailor a bespoke solution.

 

Flex: Plugins

Plugins are the main components of any Flex platform. They are used to customise the look and feel of the platform or add complex features and functions. We have a range of ready to use plugins available to make the RACE experience richer and cut down the deployment time for each plugin that you have to create. Plug-ins include Outcome Tracking, Agent to agent calling, Video Kiosk, External Directories, and Automated Queuing.


Integrations

RACE has a large and growing range of pre-built integrations to third-party applications such as Calabrio Workforce Management, MS Dynamics, Zendesk (advanced), and One Payment Cloud PCI solution.


Ciptex RACE – Buy to Build


Ciptex Limited Partner Logo
Ciptex Limited
Gold
Ciptex, based in Manchester, England. Ciptex designs builds and manages bespoke communication platforms for organisations that want to provide a leading-edge customer engagement experience.
www.ciptex.com

More Solutions from Ciptex Limited
A fast track to your ROI; Ciptex Consulting listing banner

A fast track to your ROI; Ciptex Consulting

Gold
Ciptex Consulting; Fast Track your Return on Investment
A Microsoft Dynamics 365 Integration for Twilio Flex using Ciptex RACE listing banner

A Microsoft Dynamics 365 Integration for Twilio Flex using Ciptex RACE

Gold
This connector provides integration of Twilio Flex with Microsoft Dynamics 365.
A Microsoft Teams integration for Twilio Flex using Ciptex RACE listing banner

A Microsoft Teams integration for Twilio Flex using Ciptex RACE

Gold
Flex Contact Center and Microsoft Teams users can work closely, see availability, contact each other directly and transfer or conference calls, to help get the important answers they need, increasing efficiency and engagement.