This connector provides integration of Twilio Flex with Microsoft Dynamics 365.
Click-to-call. Use Twilio Flex to let users complete calls with a single click from Dynamics applications, and create an integrated phone system that offers more value to potential customers.
Ciptex RACE will give call pop-ups on all incoming calls, notify agents of any missed calls, and let them set reminders for their outbound calls.
Ability to keep call recordings in Azure and playback from Dynamics contact history records.