A Microsoft Dynamics 365 Integration for Twilio Flex using Ciptex RACE
A Microsoft Dynamics 365 Integration for Twilio Flex using Ciptex RACE
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A Microsoft Dynamics 365 Integration for Twilio Flex using Ciptex RACE

Ciptex RACE instant Dynamics connector

About

The Ciptex Race Microsoft Dynamics 365 Integration makes Twilio Flex an integral part of Microsoft's Common Integration Framework across it's suite of business applications.

Click-to-call

Click-to-call. Use Twilio Flex to let users complete calls with a single click from Dynamics applications, and create an integrated phone system that offers more value to potential customers.

Call pop-ups

Ciptex RACE will give call pop-ups on all incoming calls, notify agents of any missed calls, and let them set reminders for their outbound calls.

Call recordings in Dyanmics and Azure

Ability to keep call recordings in Azure and playback from Dynamics contact history records.


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Ciptex Limited
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Ciptex, based in Manchester, England. Ciptex designs builds and manages bespoke communication platforms for organisations that want to provide a leading-edge customer engagement experience.
www.ciptex.com

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