10. Ciptex.Org
10. Ciptex.Org
Gold

10. Ciptex.Org

Bring the change you seek.

About

Let us Support you in reaching a wider audience to drive change. 

 

Our goal is to assist you in improving your customer engagement strategy by providing seamless and valuable experiences throughout the customer journey using a single cloud-powered communication platform. Being a UK Gold Partner, we are fluent in Twilio Flex and Segment, and with our RACE suite of products, services, and solutions, we help customer-centric organizations create personalised, omnichannel engagements that are smooth and uninterrupted.

 

You need a flawless omnichannel experience to reach more people and drive more remarkable change. Your agents need an effective contact centre to enable the teams to be able to reach potential donors, volunteers or supporters. 

 

The great customer experience (CX) leaves people feeling heard and appreciated – this is reflected in everything from increased donations to building long-term loyalty. Ciptex technology solutions simplify how charities connect with their audience and influence their journeys.

 

Ciptex provides the capabilities, skills, results, and track record you’ll need as you streamline and enhance every interaction. Together, we’ll discover new ways of working that drive up efficiencies and unlock the potential to build community, drive passion in volunteers and increase donations. 


Together, we can expand your reach and make a greater impact. Let us help you connect with a wider audience to bring the change you seek.

Build bespoke Contact Centre solutions on the Twilio Flex platform.

Let us support you by unleashing the potential of your customer experience teams and allowing them to securely communicate and boost fundraising returns. The Ciptex single pane view predicts the agent’s data needs and places the information on the screen

Enhance Flex with Segment: Personalise Customer Insights

Enhance CRM with real-time data unification, empowering agents with comprehensive insights and fuelling Customer AI, Marketing Segmentation, and Data Warehouse with high-quality profiles.

The ultimate Flex template, powered by Ciptex.

Ciptex RACE: Accelerate contact centre success. Streamline design deployment with industry-specific Twilio Flex templates, meeting organisations' and supporters’ needs faster.


Ciptex Limited Partner Logo
Ciptex Limited
Gold
Ciptex, based in Manchester, England. Ciptex designs builds and manages bespoke communication platforms for organisations that want to provide a leading-edge customer engagement experience.
www.ciptex.com

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