Deliver more inclusive digital experiences through AI translation, so every consumer in every country can communicate with your service agents.
Through Lionbridge’s patented translation customization features, Twilio Flex customer gets their own unique, real-time translation engine, with all key brand, company, product and industry terms pre-translated to ensure ultimate accuracy of translations.
Agent experience and user experience optimized for customer service chat use cases, based on years of experience helping organizations instantly, accurately and sensitively communicate with their foreign-language-speaking consumers and end users.
Ensures that every consumer or end user, in every country, can gain the customer support they need and communicate with your service agents. Everyone can experience the delight of Twilio, with no one left behind.