Lionbridge Language Cloud AI Translations for Twilio Flex

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Lionbridge Language Cloud AI Translations for Twilio Flex

Deliver more inclusive digital experiences through AI translation.

Deliver more inclusive digital experiences through AI translation, so every consumer in every country can communicate with your service agents.

About

Lionbridge Language Cloud for Twilio Flex provides AI-based, real-time translation for 110+ languages, over Chat, SMS, and Whatsapp. This solution installs into Twilio Flex deployments for natural, instant multilingual

communications. With Lionbridge Language Cloud for Twilio Flex, service agents can now easily—and

inclusively—communicate with all consumers, regardless of the language they speak or where they live.

Consistent, On-Brand Communications

Through Lionbridge’s patented translation customization features, Twilio Flex customer gets their own unique, real-time translation engine, with all key brand, company, product and industry terms pre-translated to ensure ultimate accuracy of translations.

Built for Customer Service Chat

Agent experience and user experience optimized for customer service chat use cases, based on years of experience helping organizations instantly, accurately and sensitively communicate with their foreign-language-speaking consumers and end users.

Promote Digital Experience Inclusion and Equity

Ensures that every consumer or end user, in every country, can gain the customer support they need and communicate with your service agents. Everyone can experience the delight of Twilio, with no one left behind.

Lionbridge

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www.lionbridge.com