WELL® Health is a SaaS digital health leader in patient communications and the 2022 Best in KLAS winner in Patient Outreach. WELL enables conversations between patients and providers through secure messaging including texting, email, phone, and live chat.
Staff can navigate between the newest inbound messages, the practice schedule, pinned and internal messages, and more. Views can be refined through filters to focus on the most pertinent information.
WELL makes it possible for health systems to reach out through one integrated source from any vendor in their patient-facing infrastructure. WELL leverages real-time integrations with the EHR, EPM, and patient portal through HL7 and API standards.
Vetted for PHI by enterprise stakeholders beforehand and sent either secured or unsecured as required. The vast majority of communication occurs automatically with no need for human intervention through the patient's preferred communication channel.