The ZenDesk Flextension provides the full functionality of ZenDesk: Contact, Conversation, Marketing, Sales, Service, Automation, and Reports.

Repetitive tasks are automated within ZenDesk to save you time and increase performance. Marketing, Sales and Service pipelines are all addressed in ZenDesk workflows.

Messages and calls can be automatically answered by our Conversational AI -- no matter it's text or voice. Flex Automation takes care of inquiry responses without any human engagements. Furthermore, it connects and updates your ZenDesk seamlessly.

ZenDesk Flextension

ZenDesk Automation

Flex Automation

The ZenDesk Flextension is a pre-built partner plugin for fast Flex deployments. Flextensions (Flex Extensions) provide a path for organizations that are not ready to build on their own, but need a ready-to-use solution. To make these even better, Flextensions offer out-of-the-box functionality while allowing for customization, which is what truly sets Flex apart from the rest. The ZenDesk Flextension is integrated within the ZenDesk Interface as a custom view in a CRM container. The Flex interface allows agents to freely communicate with the customers while browsing and typing customer information from within the same screen.

ZenDesk Flex Extension

Seasalt: Fullstack Cloud Communication AI

Seasalt AI Inc

One Time Password to verify and authenticate users.

Protect against abuse, and provide a stable service

SMS, Email, Phone Calls, WhatsApp -- reach your users from different channels

Rate Limiting

Multi Channel

Do you have an application that requires multiple layers of security for user login? 2FA provides extra security by verifying users via common SMS and Email codes. Implementing this service is no trivial though: rate limiting, unique codes, code expiration are all key factors in a successful 2FA implementation. Moreover, making this service scale is an additional challenge. Seasalt.ai provides a total solution to implement 2FA for your mobile or web app. The service runs as a RESTful API with neat integration with your application. So your developers can focus on other important features than 2FA.

Verify with SMS and Email for 2FA

Provide a template and contact lists, then send! We'll take care of rate limiting and campaign registration.

Use different phone numbers for corresponding demographics.

Be in the know about your customer communication and whom to follow up with.

Group Send SMS

Multiple Sender Numbers

Reply and Label Customers

We help you create SMS campaigns that target group customers. Simple upload an Excel sheet of contacts, specify a template, then hit send! Once a customer reply, feel free to chat with them, and also label them with your specific attributes. Your monthly sends and prices are closely monitored, so any spending is controlled.

Bulk (Batch) SMS Campaigns

The Flextension provides the full functionality of Salesforce: Contact, Conversation, Marketing, Sales, Service, Automation, and Reports.

Repetitive CRM tasks are automated within Salesforce to save you time and increase performance. Marketing, Sales and Service pipelines are all addressed in Salesforce workflows.

Messages and calls can be automatically answered by our Conversational AI -- no matter it's text or voice. Flex Automation takes care of inquiry responses without any human engagements. Furthermore, it connects and updates your Salesforce CRM seamlessly.

Salesforce Flextension

Salesforce Automation

The Salesforce Flextension is a pre-built partner plugin for fast Flex deployments. Flextensions (Flex Extensions) provide a path for organizations that are not ready to build on their own, but need a ready-to-use solution. To make these even better, Flextensions offer out-of-the-box functionality while allowing for customization, which is what truly sets Flex apart from the rest. The Salesforce Flextension is integrated within the Salesforce Interface as a custom view in a CRM container. The Flex interface allows agents to freely communicate with the customers while browsing and typing customer information from within the same screen.

ZenDesk Flex Extension

About

ZenDesk Flextension

ZenDesk Automation

Flex Automation

Seasalt AI Inc

More Solutions from Seasalt AI Inc

Verify with SMS and Email for 2FA

Bulk (Batch) SMS Campaigns

Salesforce Flex Extension