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Your team of Twilio experts, ready to go!

Your Flex development and deployment is streamlined: it takes as little as 5 business days for a brand new launch: including user requirements specification, single sign on, CRM integration, agent dashboard, analytics, report, user training and testing.

Ciptex Consulting; Fast Track your Return on Investment

RACE is the fast track to Twilio Flex. RACE can be deployed in minutes and delivers an “out of the box” contact centre solution, reducing both the time and cost to deploy, and delivering instant benefits to consumers and agents.

Add Dialler functionality to Flex with Ciptex RACE Dialler. With Preview, Progressive and inbound blended functions the dialler is ready to use with simple administration tools.

This connector brings certified integration of Twilio Flex with Zoho CRM and other Zoho Apps.

This connector provides integration of Twilio Flex with Microsoft Dynamics 365.

Secure transactions via tone suppression with optional Twilio Flex plugins or stand alone hosted payment pages

Secure Digital Payments is available for both agent assisted and self-service transactions. End customers are provided a link to complete a secure e-commerce transaction. This can be sent via email, SMS or a social media platform.

The unassisted service handled by a machine provides the benefit of being able to have a 24/7 payment solution. It can also assist with achieving payments where callers would be reluctant to discuss sensitive matters directly with an agent.

Terazo's Adaptive Flex deployments give you all the build resources you need to implement Twilio and nothing you don't. We work flexibly with your existing team or can work to deploy Twilio and then transition out. It's entirely up to you!

Cloud-based phone, call center, and SMS software for Sales and Support teams. Connected to your tools. Simple to set up. Easy to use.

From implementation to support, we develop customized solutions

We provide cloud communications consulting and software development services.

Calabrio Analytics for Twilio Flex is easy to use and leverages best-in-class phonetics and speech-to-text transcription to translate every customer interaction into meaningful insight. Desktop analytics gives supervisors visibility to agent screens.